Effective Date: 8 July 2024
Plain Vnila (“we,” “our,” “us”) operates the website plainvnila.com. This Privacy Policy describes how we collect, use, and share information about you when you visit our website and purchase our products. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect information about you in the following ways:
a. Personal Data
- Contact Information: Name, email address, mailing address, phone number.
- Account Information: Username and password (if you create an account).
- Payment Information: Credit card details and billing address.
b. Usage Data
- Technical Information: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Information: Information about how you use our website, products, and services.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Communicate with you about your orders, account, or customer service inquiries.
- Improve our website, products, and services.
- Personalize your experience on our website.
- Send you marketing communications, where permitted by law.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Performance of a Contract: To fulfill our obligations under the contract we have with you (e.g., to process your order).
- Legal Obligations: To comply with legal requirements (e.g., tax and accounting obligations).
- Consent: Where you have provided your consent (e.g., for marketing communications).
- Legitimate Interests: To pursue our legitimate interests (e.g., improving our website and services), provided that your interests and fundamental rights do not override those interests.
4. How We Share Your Information
We may share your information with:
- Service Providers: Companies that provide services on our behalf (e.g., payment processing, order fulfillment, email delivery).
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. International Data Transfers
If you are located outside the European Economic Area (EEA), your information may be transferred to, and processed in, countries that may not have the same level of data protection as your home country. We ensure appropriate safeguards are in place to protect your data.
6. Your Data Protection Rights
Under GDPR, you have the following rights:
- Access: To request access to your personal data.
- Rectification: To request correction of inaccurate or incomplete data.
- Erasure: To request deletion of your personal data.
- Restriction: To request restriction of processing of your personal data.
- Data Portability: To request transfer of your data to another organization.
- Objection: To object to the processing of your personal data for certain purposes.
To exercise your rights, please contact us at www.plainvnila@gmail.com.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.
8. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
9. Cookies
We use cookies to enhance your experience on our website. For more information, please refer to our [Cookie Policy].
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Plain Vnila 125 Evans Road
Email: www.plainvnila@gmail.com
By using our website, you agree to the terms of this Privacy Policy.